PRIVACY POLICY

UK JEWELRY STORE

Last Revision: June 9, 2022

INTRODUCTION

UK JEWELRY STORE and its respective parent companies and/or subsidiaries as applicable (collectively “HELLO JEWELLERY BOX”) value its customers and respect their privacy. This Privacy Policy describes the types of information that we collect from and about you when you visit one of our websites that displays or references this Privacy Policy, visit one of our retail locations, make a purchase from an independent community stylist (each, a “Community Stylist” and collectively “Community Stylists”), or otherwise contact us, as well as how we may use, share, and disclose that information. Your use of the website or your visit to or purchase from one of our retail locations signifies your assent to this Privacy Policy. For residents from the European Economic Area, UK Jewelry Store is the data controller responsible for your personal data.

Notice of Collection of Personal Information: UK JEWELRY STORE collects personal information as described below under “Information We Collect” for the business and commercial purposes described below under “Information Use”. We describe our disclosures, including why and to whom we make them, below under “Information Disclosure”. London residents can find out more information about their privacy rights below under “London Residents”.

INFORMATION WE COLLECT

Information You Provide

UK JEWELRY STORE collects information from you when you choose to provide it to us, such as when you make a purchase; create an account; sign up for our email list, text messages or other communications from us; provide a product review or rating; use the virtual try-on feature, or otherwise contact us. The information we collect may include your name, billing, and shipping address(es), email address, payment card information, phone number, birth date, account user name and password, visual information, and product rating or review. If you refuse to provide the requested information (whether or not required), you may not be able to take full advantage of certain in-store services, the website or its features, or other offerings.

You may also provide us with certain information in connection with specific transactions:

• Make a Purchase: Through the website and at any of our retail locations, you will be able to purchase jewellerybox.co.uk products. We may ask for your name, billing, and shipping address(es), telephone number, email address, and payment card information in order to process and confirm your order and ship your item(s) to you.
• Create an Account¹ Through the website, you may create an account with UK JEWELRY STORE, which can make the shopping process faster and easier. Kendra Scott will store the following information in your account, should you choose to provide it to us: your name, billing, and shipping address(es), email address, phone number, birth date, and other preferences. Kendra Scott may also store your credit card information should you choose to enable this feature. To establish an account, you will need to create a user name and a password that will allow access to the account, where you can add, delete, or change the information you have provided. If you elect to use a public computer to access your account, please remember to log out at the conclusion of your session.
• Ratings and Reviews: Through the website, you may provide a public rating or review of a product you purchased. You may be required to provide your email address or phone number when you provide a public rating or review. We will not publish your email address or phone number, but please remember that any information you may disclose in these public areas of the website becomes public information. As a result, please exercise caution when disclosing personal information in these public areas.
• Customer Service: If you engage with our Customer Service center by phone at 44 020 3397 4169 or by email at hello@jewellerybox.co.uk, you may be asked for information such as your name, email address, billing, and shipping address(es), telephone number, and order number (if you have made a purchase). We use this information to assist you and address your needs.
• Community Stylists: When you make a purchase directly from one of our Community Stylists, you agree to share your personal information with both the Community Stylist and Kendra Scott to process your order and for other purposes described in this Privacy Policy.

Information Automatically Or Passively Collected

We may use cookies, pixel tags, or other technologies to automatically or passively collect certain information for online and offline marketing purposes when you use this website or interact with our emails and online advertisements.

• Cookies: Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and used to collect information about your activities on the website. These cookies provide statistical data that helps us to improve our website and deliver better and more customized services.
• Pixel Tags: Pixel tags are tiny graphic images that help us analyze customer online behavior and measure the effectiveness of our website and advertising.

For example, we may automatically collect information such as your IP address, operating system, browser type, and other technical information about your computer or device. We also may collect information about your use of the website, including the identity of the website that referred you to our website; the pages you view; the features you use; the links you click; the date and time you access the website; whether you receive, open, forward, or click-through emails and advertisements; and other usage data.

We also work with third-party business partners (“Preferred Providers”) that use tracking technologies to deliver advertisements on our behalf both online and offline, including direct marketing messages. These companies may collect information about your visits to our website and your interaction with our advertising and other communications.

UK Jewelry Store uses cookies to collect information about abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an SMS message will be sent as a reminder. We use Google Analytics to collect information from you when you interact with our website and advertisements, including Remarketing with Google Analytics and Google Analytics Demographics and Interest Reporting. This information is collected through the use of first-party cookies, third-party cookies, and pixel tags, and may be shared with Google. If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout/.